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FAQs
1. Problem with my order
12
The distance is too far, I don't want to do the order.
I can't find the customer.
I picked up an order but can not see the customer's information but I see a new order.
I arrived at the restaurant/store but it is closed
I am at the restaurant/store but they don't have at least one item.
View all 12
2. Problem with the customer
5
I can't find the customer.
I don't understand the customer comments
The customer doesn't want to pay for the order.
The customer wants to pay only a part of the order.
The customer wants to complain.
3. Problem with the restaurant/store
5
I arrived at the restaurant/store but the order is not ready yet
I am at the restaurant/store but they tell me that they have a problem with the tablet/device
I arrived at the restaurant/store but it is closed
The restaurant/store has a no electricity or internet problems
I am at the restaurant/store but they tell me that they don't work with us anymore
4. During my shift
7
I am involved in an accident.
I need a break.
I didn't receive any order for at least 30 minutes.
I have a problem with my bike or car.
I have a problem with my app.
View all 7
5. How to use Freshchat
1
Using Freshchat the correct way
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