4. During my shift

I am involved in an accident.
First of all, we hope you are doing well and you are safe! If anyone was hurt please call the emergency. Always: Contact your rider captain or supervisor a...
Mon, 9 Nov, 2020 at 10:03 AM
I need a break.
You can request a break with Roadrunner directly. Click the "Request Break" button and select the desired duration. The break will be approved au...
Mon, 9 Nov, 2020 at 9:36 AM
I didn't receive any order for at least 30 minutes.
We are sorry you are experiencing this. There are a couple of points you can follow to increase the possibility of receiving another one: 1. Double check i...
Mon, 9 Nov, 2020 at 9:38 AM
I have a problem with my bike or car.
We are sorry to hear that you have a problem with your bike or car. You are able to fix the problem? Please click the "Report issue" button in Ro...
Mon, 9 Nov, 2020 at 9:50 AM
I have a problem with my app.
We are sorry to hear this. Please do the following troubleshooting steps: 1. Check if the sound settings (volume on) and if the GPS is switched on (high ac...
Mon, 9 Nov, 2020 at 9:47 AM
I want to start my shift but there is a problem with Roadrunner
There some things you need to take care of when you want to start your shift: 1- Make sure you are at the correct starting point 2. Make sure the GPS is wo...
Mon, 9 Nov, 2020 at 9:39 AM
I want to attend Friday prayers. What do I need to do?
You can request a break with Roadrunner directly. Click the "Request Break" button and select the desired duration. The break will be approved au...
Mon, 9 Nov, 2020 at 9:45 AM