We are sorry to hear this. Please do the following troubleshooting steps:
1. Check if the sound settings (volume on) and if the GPS is switched on (high accuracy)
2. Log out and log in again
3. Restart your phone
4. Remove and reinstall the latest version of the app (Android: ae.usehurrier.com/app/android, iOS: ae.usehurrier.com/app/ios)
Reach out to the rider support team via Freshchat only if you still face problems after following ALL steps.
I have a problem with my app. Print
Modified on: Mon, 9 Nov, 2020 at 9:47 AM
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