3. Problem with the restaurant/store
On the top right of your "Deliveries" screen you see the duration until you are supposed to pick up the order (if you see a time instead of the du...
Mon, 9 Nov, 2020 at 9:29 AM
We are sorry you are experiencing this. Please help saving the order by following the next steps: 1. Double-check the order ID, order number and customer n...
Mon, 9 Nov, 2020 at 9:27 AM
It can happen, especially late in the evening, that we receive orders shortly before the closing time of the restaurant/store. But it can also happen, that ...
Mon, 9 Nov, 2020 at 9:32 AM
Ask the restaurant/store if they accepted your order already. If they accepted your order already and if they can prepare it there is no need for you to do...
Mon, 9 Nov, 2020 at 9:33 AM
Please inform the rider support team via Freshchat.
Mon, 9 Nov, 2020 at 9:34 AM